Privacy policy

Export content and website accounts

NotebookLM Ultra Exporter is an independent browser extension. Document conversion runs in your browser. The account and billing service does not require your NotebookLM notes, prompts, chats or source documents. Existing basic local exports do not require an account.

Some extension actions download material from Google or other original source hosts you can access. Those requests are subject to the source service policies. Local conversion does not mean that every feature makes no network requests.

Information used by the account service

Google identity: your Google account identifier, verified email address, display name and profile information provided during sign-in. We request identity scopes, not permission to read notebooks or Google Drive.

Account sessions: an essential secure cookie keeps you signed in. Server-side records validate sessions and prevent sign-in replay. Language and theme preference cookies remember your selected website settings.

Purchases and access: Stripe customer, order and subscription identifiers, payment state, selected plan, amounts, currency and access periods. These enable purchase recovery, billing management, refunds and access checks.

Extension connections: a connection identifier and label, creation and last-active timestamps, connection state and authentication records. These enable connecting or revoking an extension instance.

Optional private podcasts

If you use private podcast hosting, the audio you add, optional cover art, show and episode titles and descriptions, and playback/sync information are sent to the podcast service. Audio and cover files are stored in Cloudflare R2; account-scoped podcast records are stored by the service. Ordinary local document exports do not upload those documents to this service.

A private RSS subscription uses a secret link. Anyone holding its current token can access the feed and its available audio and artwork without signing in. Your podcast player may also fetch and cache this content. This is not end-to-end encrypted storage. Keep the link private; reset it in the podcast controls to invalidate old feed and media URLs.

Delete episodes or shows through the podcast controls to remove their service records and queue hosted files for deletion. Deleting a show revokes its feed link. This cannot remove copies already downloaded or cached by a listener or podcast application.

Payments and infrastructure

Stripe hosts checkout and the billing portal. Card information is entered on Stripe pages; this website does not store full card numbers or security codes. Stripe processes payments under its own policies.

Cloudflare provides website hosting, request processing and account data storage. Google provides sign-in. Providers may process connection metadata, including IP addresses, to deliver services and prevent abuse. Processing may occur outside your country.

Browser storage and analytics

The website uses cookies for language, theme and sign-in preferences. Connected extensions retain credentials and cached access information needed for purchase checks. Personal prompts, saved source views and workspace organization are primarily stored in the browser’s local extension storage; signing in does not provide general cross-device synchronization for them. You can revoke a connection in your account.

This website includes no advertising trackers or session-recording scripts. The hosting provider may still process operational and security request logs. The website does not sell your NotebookLM content.

The extension sends anonymous usage statistics so we can see which features to improve: daily counts of which features, export formats and options are used, whether they succeeded and how long they took, together with the extension version, interface language, plan type and a random install ID that is not linked to your account. It never sends notebook content, titles, links, file names or account details. Statistics are kept for about 13 months. You can turn them off at any time in the extension workspace under Settings → Local data; doing so deletes counts that have not been sent yet.

Retention and your choices

Account, connection and purchase records are retained for service operation, purchase recovery, security and applicable financial record obligations. Signing out ends your current website session; it does not delete purchases. Revoking a connection prevents new authenticated access checks, but a previously issued offline access snapshot can remain valid until expiry.

Request access, correction or deletion through the support contact below. Identify your account email, but do not send passwords, card details or private notebook content. Some transaction records may require retention under applicable obligations. Removing Google authorization does not itself delete existing website purchase records.

Policy scope and updates

This policy covers website accounts, billing, extension account connections and optional hosted private podcasts. Third-party services have their own policies. Material changes will appear here with an updated date. Use the support contact below for privacy requests.